Privacy Policy

Effective October 19, 2026

This policy explains how QuantumDesk ("we," "us," or "our") handles information collected through quantumdesk.ai and our business communications, including text messaging.

Information we collect

We collect information you provide, such as your name, company, email address, phone number, and the contents of inquiries and service communications. When you opt into text messaging, we collect your mobile number and information documenting your consent and messaging preferences.

Our hosting, security, and communications providers may process technical information such as IP addresses, browser and device information, request logs, and message delivery information. Our website uses Cloudflare Turnstile for spam prevention and an optional third-party AI voice assistant.

How we use information

We use information to respond to inquiries, scope and provide services, coordinate appointments, communicate service updates, maintain consent and opt-out records, protect our systems, and meet legal obligations. We send text messages only with the consent required for the applicable messaging purpose.

Mobile information and SMS consent

We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties for their own use. Information may be processed by service providers that help us deliver our messaging program, such as messaging carriers and platform providers, solely to provide those services on our behalf.

Consent to receive QuantumDesk messages does not authorize messages from other brands. You may opt out by replying STOP. For help, reply HELP or email contact@quantumdesk.ai.

Service providers and disclosures

We use providers for website hosting, email, communications, security, and related business operations. They process information as needed to support those services. We may also disclose information when required by law or necessary to protect rights, safety, or security. These disclosures do not authorize the use of your mobile information or SMS consent for third-party marketing.

AI assistant and third-party features

If you choose to use our AI voice assistant, your audio and conversation content may be processed by its service providers to respond to your request. Do not provide passwords, payment-card details, or other sensitive information through the assistant or contact form. External services and linked websites may have their own privacy policies.

Retention and security

We retain information for as long as reasonably needed for the purposes described here, including service delivery, recordkeeping, legal obligations, and honoring opt-out requests. We use reasonable safeguards, but no transmission or storage system can be guaranteed completely secure.

Your choices

You can contact us to request access to, correction of, or deletion of your information. We may need to verify your identity and retain some records for legal or operational reasons, including suppression records that prevent unwanted messages. Rights depend on applicable law. You may contact us by email without opting into SMS.

Children

Our services are intended for businesses and adults, not children under 13. If you believe a child has provided personal information, contact us so we can address it.

Updates and contact

We may update this policy by publishing a revised version with a new effective date. For privacy questions, contact QuantumDesk at contact@quantumdesk.ai.